Cancellation Policy:
Upon booking, you agree to pay one night’s room and tax as an advance deposit. For direct bookings made through our website, we offer a flexible 24-hour cancellation policy. If you cancel your reservation before 4:00 PM CST on the day before your arrival, you will receive a full refund with no penalty. If you cancel after 4:00 PM CST on the day before your arrival or do not show up, you will be charged one night’s room and tax as a cancellation fee.
Payment Authorization:
Upon check-in, if you are paying with a credit or debit card, your card will be authorized for the full amount of your stay plus a $25 temporary authorization for incidentals. If you are paying in cash, you will still be required to put a credit or debit card on file, which will be authorized for any outstanding balance plus a $25 temporary authorization for incidentals.
You must present the credit or debit card used for your deposit at check-in. If you plan to use a third-party debit or credit card for payment, please contact us at (850) 234-3484 to request a credit card authorization form at least three days before your arrival date. Boardwalk Beach Hotel accepts MasterCard, Visa, and Discover as valid methods of payment. Prepaid gift cards are not accepted.
Boardwalk Beach Hotel & Convention Center is changing our housekeeping policy. Don’t worry, the usual service will be available to you, but our standard schedule will be as follows:
Light service—everyday
Full service—in addition to light service, every fourth-day housekeeping will:
Need full service sooner? Just notify your front desk agent at check-in or dial 0 on your in-room telephone!
You will be charged a daily resort fee of $5.95 plus tax per day in addition to room and tax. If there is nobody in your party over the age of 25, you will be charged a one-time $55 non-refundable damage protection fee upon check-in.
We are a dog-friendly hotel. We allow up to two dogs per room. You must notify the front desk and register your dog(s) upon check-in. You will be charged a pet fee of $20 per night and per pet. In addition, you will be responsible upon check-out for any damages or additional cleaning fees that might be incurred.
All of our guest rooms and indoor public areas are non-smoking & non-vaping. A cleaning fee of $250 will be charged for smoking/vaping in our guest rooms. There are designated smoking areas located around the property.
Grilling on balconies, in the rooms or throughout the property is prohibited.
Boardwalk Beach Hotel does not provide parking for rental scooters or golf carts. If these vehicle types are found to be parked for extended periods of time, they are subject to being towed at the renter’s expense. We do not allow the charging of electric vehicles on hotel property.
Only one parking space will be provided per reservation. Overflow parking is available less than ¼ mile east of the hotel adjacent to our condo Welcome Center. No parking of buses, trailers, boats or recreational vehicles is allowed onsite or in the overflow parking area.
Please note that the responsible guest for your hotel room must be at least 18 years of age at the time of check-in.
Boardwalk Beach Hotel & Convention Center respects the privacy of every individual who uses our website. We only process and use the data obtained through this site for the specific purposes you’ve authorized for your transaction, based on the rental agreement for your reservation. We do not sell customer information to third parties.
